BFrame is currently implemented at client sites supporting millions of delinquent accounts and hundreds of collectors while simultaneously being used by small debt buying groups with only a handful of collectors.

 

"We selected BFrame because they were an affordable alternative. We stay with BFrame because their system is fantastic."

- Client Recovery Manager

 

 

Industry Use

  • Student Loans
  • Consumer Loans
  • Medical Loans
  • Commercial Loans
  • Utility and telcom

Agency Management

  • Flexible fee rates
  • Multiple interest rates
  • Automated Assignment
  • Reconciliation Reports
  • Agency performance
  • System of record
  • Debt sale support

Recovery Management

  • Extensive reporting
  • Ad-hoc queries
  • Online Help menus
  • Standardized Menus
  • Letter Writing
  • Field level auditing

 system overview

 

 

  • System Design

     Browser Interface
    Software is Designed for Maximum Performance
    Modular Design
    Able the Handle Large Amounts of Data
    Able to Handle Large Numbers of Terminals
    System is Driven by Options
    Low Cost

  • Credit Grantor System

    Analysis Reports of Portfolios to Buy
    Sends Accounts to Outside Agencies
    Tracks Accounts Placed to Outside Agencies
    Performance Analysis
    Payment Processing
    Inventory Reconciliation
    Recalls
     

  • Collection System

    Flexible Client Reporting
    Collector Friendly
    Easy to Learn
    Easy to Operate
    Accounts are Assigned to Collectors
    Work Most Collectible Accounts First
    Interface with any Dialer System
    Controlled by Options
    Proven Cost/Performance
    Custom Interfaces Possible
    Custom Programming Available
     

  • Account Types

     Student Loans
    Consumer Loans
    Medical - detail charges are retained
    Commercial Accounts

  • Agent/Collector Capabilities

    Sees Full Inventory at Sign-on
    Works Accounts that Need Follow-up
    Request, View, & Work Skip Trace Information
    Request & View Credit Bureau Information
    View and Work References, Co-signers
    View and Work Employers
    View Detail Charges, Loans and Disbursements
    View Ledger History, Payments, Letters
    Managers can Monitor Collectors’ Progress Throughout Day
     

  • Universal Agency Capabilities

    Transaction Security
    Designed for Multiple Locations
    Default Return Addresses
    Agent/Collector Options
    Default PPA Agent
    Status Codes
    New Business From Dialer / Talk-off
    Laser printer defaults
    State Sweep
    Letters
    Letter Series
    Post Dated Check System
    Client Receivables
    Report Writer / Account Select
    Multiple Account Identification
     

  • Office Capabilities and Overrides

     Return Addresses
    Assignment Pools / PPA Agents
    Actions to take on Status Update
    First Letter or Start Series
    Laser Printer Overrides
    No Action by Agent File Sweep
    No Payment after Activity Sweep
    Manager Production Inquiries

  • Client /Portfolio Capabilities and Overrides

     User Friendly Client ID’s
    Letter or Series on New Business
    Return Address
    Collection Costs
    Statement Options
    Cancel & Return Options
    London Bridge’s RMS Interface (was Checkfree)
    Recovery One Interface
    FACS Variable Format Conversions
    Pre-Legal Sweeps
    Month-end Report Options
    Ad-Hoc Client Statements
    Special Messages for Agents on Accounts
    Recovery by Placement Analysis
    Secure remote Auditing by Client
    Inventory Reconciliations

  • Outside Information Services

     All Three Major Credit Bureaus - Report & Inquire
    Metronet, Computer Graphics,     Banco, etc.

 

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