BFrame’s newest client is ProAsset, an employment/asset verification company based in Chicago. The company was started in 2014 by Ben Gerstein, a former hedge fund analyst, who saw an opportunity to provide better quality information to the collection industry.
ProAsset has grown rapidly since, and now has a large base of agencies, law firms, government, government sub-contractors, and FinTech Lenders.
Ben says there are two things that set ProAsset apart from the crowd. First, is ProAsset’s proprietary data. From the beginning Ben realized that building proprietary data sets would provide a lot more value to clients than reselling existing data. ProAsset now has 15 unique data sets. This actionable, proprietary data has proven not only to increase hit rates but also to drive liquidation rates and ROI.
Second, ProAsset is strongly client-focused. Their client satisfaction team has years of experience in the industry, from Fortune 500 enterprises to privately-owned companies, retaining long-standing relationships all along the way. Gerstein says,
“Our salespeople have an average client relationship of 10+ years, and remain as the main point of contact.”
ProAsset offers several product tiers, offering data at different price points, so clients can align accounts based on costs versus debt balance. That way ProAsset clients can run files on a lower cost tier for small balance accounts, and multiple tiers on a large balance account. ProAsset is also proud of its no-hassle refund policy, requiring minimum documentation to process refunds. “We trust our clients,” says Gerstein, just as our clients trust us.”
ProAsset isn’t a replacement for existing solutions. Gerstein says, “You don’t need to change your existing waterfall process … just add ProAsset to turbo charge your results.”
ProAsset chose BFrame because of its combination of robust back-end and front-end functionality, combined with a willingness to customize to meet ProAsset’s workflow needs.
“We looked at a number of different solutions, but none had the combination of both back-end and front-end that BFrame provides,” says Gerstein. “Also, we felt confident that as we continued to grow our business, the BFrame platform would be able to accommodate our growth.”
BFrame is of course pleased to have ProAsset as our newest client. For anyone looking to turbo charge liquidation and boost verified asset hit rates… check out ProAsset at www.proasset.com