50 Years of Collections Technology

BFrame was officially founded more than 30 years ago, but its roots trace back 50 years to 1969, when founder Bob Bentz began his career working for Electronic Tabulating Service (ETS). Over the course of his career Bob and BFrame have managed…

The Case For Cloud Hosting

We know there are still many collection agencies running legacy collections software on premises. These systems have served those agencies well for many years and there is a lot of wisdom in the old saw, “if it ain’t broke, don’t fix it”.…

3 Reasons You Should Be Using Payment Portals

We recently had the opportunity to listen to a panel discussion on the value of online payment portals in today’s collection environment. Payment portals provide the following advantages: First, they are available 24x7. Unlike live agents,…

New Website

Today we launched our new, updated website. Our old site was nearly ten years old, so it was definitely time for an upgrade. The new site tells our story in a more streamlined, colorful, and engaging way. The new site is mobile-friendly and…

64-bit and Amazon Web Services

Our original code base was built for 32-bit computers. Upgrading to 64 was not trivial, but we have now completed the transition of all our core code, giving us more power, more security and a solid upgrade path for the foreseeable future. We…

March 1: BFrame under new ownership

We announced today that company founder Robert Bentz has sold his interest in BFrame to Alec Smythe. “After 40 years, I'm ready for a little more golf and a little less day-to-day,” remarked Bentz. “Alec has worked with us as a contract…

The BFrame Recovery Management System has the power to manage debt collection and recovery for a wide range of enterprises. The platform has been continuously improved over the past 30 years by a dedicated team with extensive knowledge of the intricacies of the debt collection industry. As a result the system provides a rich feature set that streamlines operations from debt collections to debt sale.